• Transit Homeless Outreach
  • New York, NY, USA
  • Salary
  • Full Time

Full time employees receive a generous benefits package

About BRC Homeless Outreach
Outreach staff members operate in the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City Metropolitan Area including the boroughs of Manhattan, The Bronx, Brooklyn and Queens as well as Nassau, Suffolk and Westchester Counties. Clients are engaged and assessed with the goal of connecting them with housing and essential services.

We operate 27 programs throughout New York City, including outreach programs, residential and outpatient treatment programs for mental illness and substance abuse, and permanent and transitional housing. BRC employs nearly 700 full-time and part-time employees. BRC is where people come to change their lives, and our programs and staff enable that change to happen. Our guiding philosophy is to offer a hand-up, not a hand-out; helping people to help themselves and thereby helping them achieve lasting solutions.


Full-time, 37.5 hours per week                      
Tuesday - Saturday; 11:00p - 7:30a


Responsible for direct supervision of outreach staff on 
shift. Consult with the Program Director to ensure coordination of services. Coordinate deployment of teams, develop outreach approaches, and oversee referrals and referral resources. Manage data collection and reporting from the team. Ensure  team and client safety. Perform treatment planning and other responsibilities required of Outreach Specialists. emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties assigned


Bachelor's Degree required and at least one year of direct outreach experience in working with the homeless and/or mentally ill and substance abusing populations. Will consider an Associate's Degree with two years of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations Must have valid state drivers license.  Basic computer literacy required. Must have valid state driver's license.  Ability to speak Spanish desirable. CPR training certification or willingness to take training class in CPR.

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