• Transit Homeless Outreach
  • New York, NY, USA
  • Full Time

Full time employees receive a generous benefits package


Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.


Assist the Director in the day-day operations of the Clinical Services program. Take part in and complete administrative tasks and functions in regards to the development and implementation of program design, goals and services. Provide direct supervision to clinical supervisors. Assist in providing supervision and training to case management staff. Ensure that daily, weekly and monthly DHS statistics are compiled, reviewed and submitted to the Data Team.

Assist in preparation of monthly DHS internal statistics. Review housing applications, case management notes, and service plans. Help lead clinical team meetings weekly, case conferences and coordination of services with other providers. Communicate with DHS analyst and obtain new resources. Responsible for performing assessments on mentally ill and MICA clients referred by outreach, clinical staff. Responsible for making critical clinical decisions regarding outreach strategies, handling client crises, care coordination, as well as, responsible for crisis intervention during assigned shift. Maintain established procedures and develop new procedures for case management staff. Provide emergency first aid/CPR assistance when needed. Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials required. Related duties as assigned.


Full Time, 37.5 hours per week

Sunday - Thursday; 9:00p - 5:30a


LMSW and be able to get 9.58 removal designation. Experience with homeless, street/subway homeless and MICA population strongly preferred. Supervisory experience preferred. Must have valid state license. Basic computer literacy required. Bilingual prefered including Spanish, Polish,Russian, Chinese, Korean or other language. Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials required.


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  2. A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  3. Tuition assistance and many training opportunities for career development.
  4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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