• Jack Ryan Residence
  • New York, NY, USA
  • Full Time

Full time employees receive a generous benefits package


Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


BRC began operating its newest program, the Jack Ryan Residence, in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.


Full time, 37.5 hours per week

Saturday - Wednesday; 12:00a - 8:30a


Supervise Community Technicians in ensuring the safety and smooth 24 hour operation of the shelter. Assist the Site Coordinator in overseeing departmental tasks and goals as well as overall facility operations. Serve as lead manager in the absence of more senior managers. Provide wrap-around overtime coverage as needed. Perform crisis intervention when required. Participate in the design and implementation of program improvements, policies, procedures and other strategic planning efforts. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.


H.S. diploma/GED required. B.A. preferred. At least one year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations strongly preferred. Excellent interpersonal managerial and supervisory skills necessary. Experience working in residential settings also preferred. Good writing skills and computer literacy required. CPR/AED/first aid/naloxone, fire safety certification, or ability to pass tests to acquire these credentials, required. Bilingual preferred. Valid driver license and willingness to operate program van preferred.


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  2. A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  3. Tuition assistance and many training opportunities for career development.
  4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
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