• Admin
  • New York, NY, USA
  • Salary
  • Full Time

Full time employees receive a generous benefits package



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers.  With an $86 million budget and over 800 employees, BRC has 27 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents. BRC has an entrepreneurial culture with a track record of innovation.  BRC is highly successful and has been recognized for it, most recently as a winner of the NY Community Trust's Nonprofit Excellence Award and as a national finalist for the Drucker Prize for innovative management. Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach. In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work. For more information about BRC, please see our website at



RELATIONSHIPS:               Reports directly to the SVP Human Resources. 




The Director  of Labor and Employee Relations plays a central role in managing a range of activities related to employee/labor relations in a complex and unionized organization.  Strategizes, directs and coordinates employee relations programs and functions in accordance with needs assessments as well as sound administrative practices consistent with the organization's mission, values, and goals. Ensures the organization establishes and adheres to HR policies, procedures and practices that promote fairness and consistency, comply with the Collective Bargaining Agreement and all relevant employment laws, and regulations, and promote the organization culture.



Specific responsibilities include, but are not limited to: 

  • Assist and advise managers on labor matters and specific performance issues
  • Assist managers in interpreting the collective bargaining agreement ensuring agreement is carried out as expected
  • Administer and manage a fair and consistent employee performance management process
  • Administer and manage all disciplinary systems and processes
  • Administer union grievance and arbitration procedures and represent management in grievance meetings and arbitration hearings
  • Ensure compliance with federal, state, and City employment and discrimination laws and labor related regulations
  • Conduct trainingto ensure managers comply with and have knowledge and understanding of policies and procedures
  • Investigate and respond to employee concerns including all formal and informal complaints 
  • Participate in collective bargaining negotiations
  • Respond to all unemployment claims and participate in Department of Labor hearings
  • Develop and manage employee recognition programs
  • Act as a key member of the Retention and Recruitment Committee
  • Coordinate agency-wide events, including holiday parties and employee recognition events
  • Manage any special projects and programs as assigned
  • Prepare any needed documents, reports and presentations
  • Other related duties as assigned



The selected candidate will be a broad-based and strategic thinker who manages a staff and keeps close to all details in the employee life cycle. 

Key qualifications include: 

  • Bachelor's degree required.  Human Resources or related degree preferred; Master's degree desirable  
  • Several years of demonstrated broad-based HR experience including labor and employee relations in a union environment
  • Strong working knowledge of all aspects of human resource management and connection points with labor and employee relations
  • Ability to build relationships, establish credibility, and work collaboratively across multiple functions and at all organizational levels
  • Strong communication skills, both written and verbal as well as solid negotiation and conflict resolution skills
  • Excellent judgment and ability to problem solve. Ability to gather information and analyze data to make valid conclusions and propose recommendations.



An attractive compensation package for the successful candidate, including a competitive salary and comprehensive benefits package with matching 403(b) contribution, health and dental benefits, and generous time off benefits. 

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