• Transit Homeless Outreach
  • New York, NY, USA
  • $46,733 ($23.96p/h)
  • Hourly
  • Full Time

Full time employees receive a generous benefits package


Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.


Full-time, 37.5 hours per week

Sunday - Thursday; 12:00p - 8:30p


Provide comprehensive case management services to identified chronic homeless individuals. Responsible for all aspects of assigned case load, including meeting with clients on a regular basis both in the field and in the office, and ensure that all clinical files and reports are complete and up to date. Intensively work with clients as they move through the program continuum by conducting comprehensive assessments to identify barriers to housing, assisting clients to overcome housing barriers and secure entitlements . Also develop and working with clients to progress on individualized housing plans, building a network of support services for clients., Prepare clients for housing interviews and arrange housing appointments, and participating in case conferences as necessary. Liaison with clinical staff in other BRC or outside programs with regard to common clients.Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials required. Related duties as assigned.

Bachelor's degree required. BA in related field preferred. Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population. Significant experience working with the homeless and formerly incarcerated. Also experience in referring clients to substance abuse programs, mental health programs, entitlements and work readiness programs. Must be able to assess and recognize signs and symptoms of mental illness and substance abuse. Good writing and oral communication skills. Computer literacy required. Ability to work in a high stress/volume environment, while maintaining communication with the other members of the clinical team. Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language. Must have valid state driver's license CPR training certification or willingness to take training class in CPR.


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  2. A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  3. Tuition assistance and many training opportunities for career development.
  4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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