• Transit Homeless Outreach
  • New York, NY, USA
  • $44,919 (23.03/hr)
  • Hourly
  • Full Time

Full time employees receive a generous benefits package


Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day.  Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties.  The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens.  Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.



Full-time, 37.5 hours per week

  1. Tuesday - Saturday; 11:00a - 7:30p
  2. Tuesday - Saturday; 6:00a - 2:30p


Provide comprehensive case management services to identified chronic homeless individuals. Responsible for all aspects of assigned case load, including meeting with clients on a regular basis both in the field and in the office, and ensure that all clinical files and reports are complete and up to date. Intensively work with clients as they move through the program continuum by conducting comprehensive assessments to identify barriers to housing, assisting clients to overcome housing barriers and secure entitlements . Also develop and working with clients to progress on individualized housing plans, building a network of support services for clients., Prepare clients for housing interviews and arrange housing appointments, and participating in case conferences as necessary. Liaison with clinical staff in other BRC or outside programs with regard to common clients. Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties as assigned.

Bachelor's degree required. BA in related field preferred. Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population. Significant experience working with the homeless and formerly incarcerated.  Also experience in referring clients to substance abuse programs, mental health programs, entitlements and work readiness programs. Must be able to assess and recognize signs and symptoms of mental illness and substance abuse.  Good writing and oral communication skills. Computer literacy required.  Ability to work in a high stress/volume environment, while maintaining communication with the other members of the clincial team.  Bilingual  preferred including, Spanish, Polish, Russian, Chinese, Korean or other language. Must have valid state driver's license  CPR training certification or willingness to take training class in CPR.



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers.  With a $77 million budget and over 800 employees, BRC has 27 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents.  BRC has an entrepreneurial culture with a track record of innovation.  BRC is highly successful and has been recognized for it, most recently as a winner of the NY Community Trust's Nonprofit Excellence Award and as a national finalist for the Drucker Prize for innovative management.  Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach.  In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work.   For more information about BRC, please see our website at

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