• Jack Ryan Residence
  • New York, NY, USA
  • Salary
  • Full Time

Full time employees receive a generous benefits package


BRC began operating its newest program, the Jack Ryan Residence, in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.


Full time, 37.5 hours per week

Wednesday - Friday; 12:00a-8:30a, Saturday & Sunday; 8:00a-4:30p


Supervise Community Technicians in ensuring the safety and smooth 24 hour operation of the shelter. Assist the Site Coordinator in overseeing departmental tasks and goals as well as overall facility operations.  Serve as lead manager in the absence of more senior managers.  Provide wrap-around overtime coverage as needed.  Perform crisis intervention when required.  Participate in the design and implementation of program improvements, policies, procedures and other strategic planning efforts. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. 


H.S. diploma/GED required. B.A. preferred. At least one year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations strongly preferred. Excellent interpersonal managerial and supervisory skills necessary. Experience working in residential settings also preferred. Good writing skills and computer literacy required. CPR/AED/first aid/naloxone, fire safety certification, or ability to pass tests to acquire these credentials, required. Bilingual preferred. Valid driver license and willingness to operate program van preferred.



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers.  With a $77 million budget and over 800 employees, BRC has 27 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents.  BRC has an entrepreneurial culture with a track record of innovation.  BRC is highly successful and has been recognized for it, most recently as a winner of the NY Community Trust's Nonprofit Excellence Award and as a national finalist for the Drucker Prize for innovative management.  Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach.  In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work.   For more information about BRC, please see our website at

  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    I agree to ApplicantPool's Applicant Information Use Policy.*
  • Sign Up For Job Alerts!

  • Share This Page