• Reception Center
  • New York, NY, USA
  • $32,172 ($16.49/hr)
  • Hourly
  • Full Time

Full time employees receive a generous benefits package


The BRC Reception Center is a transitional residence funded by the NYC Department of Homeless Services to house 96 men and women. The program is the only clinically based, transitional residence offered in the city for homeless individuals who have been diagnosed with one or more severe and persistent mental illnesses. Many of these individuals also have a history of substance abuse, some are medically fragile and some have criminal justice histories (including those who are participating in treatment as an alternative sentence to incarceration). The goals of the Reception Center are to provide psychiatric and medical stabilization along with therapeutic and case management services with the aim of placing its clients in appropriate, supportive housing within nine months. Follow-up care for at least one year is then provided to assist graduates in maintaining housing and continuing to successfully reintegrate into society.



Full time, 37.5 hours per week

Tuesday - Saturday; 4:00p - 12:30a



Duties include monitoring and controlling access to the building's entrance, creating client identification cards, monitoring site activity through the use of the digital camera system, and providing emergency response and crisis intervention as necessary.  Meet and greet all individuals entering the premises, determine what program or services each individual needs to access at the site, and direct each individual to the appropriate location; this responsibility includes assisting clients in accessing necessary services. As necessary, will de-escalate situations in which individuals exhibit frustration or anger.  Also serves as the primary point of contact for emergency responders, such as the fire department and EMS.  Related duties as assigned.



High School diploma or GED required; Experience working with MICA/homeless population preferred; Basic Computer literacy required and good oral and written communications skills needed. Security guard license required.  Bilingual preferred. NYC Fire Safety Coordinator Certification and CPR Certification a plus.  Willingness and ability to pass tests to acquire CPR and Fire Safety Credentials required.



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers.  With a $77 million budget and over 800 employees, BRC has 27 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents.  BRC has an entrepreneurial culture with a track record of innovation.  BRC is highly successful and has been recognized for it, most recently as a winner of the NY Community Trust's Nonprofit Excellence Award and as a national finalist for the Drucker Prize for innovative management.  Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach.  In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work.   For more information about BRC, please see our website at

  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    I agree to ApplicantPool's Applicant Information Use Policy.*
  • Sign Up For Job Alerts!

  • Share This Page